Return policy
This is an exquisite artisanal piece, which is individually crafted ; thus, the brand does not offer returns on it.
In the unlikely event that the merchandise you ordered is not received in good condition or is damaged/defective. You may return the merchandise unused in its original packaging along with its original tags. You can reach out to us for such requests.
This Special made-to-order pieces are artisanal and crafted using traditional techniques individually. Hence, it may have minor colour variations and anomalities from the image.
Returns are accepted only for products with verified manufacturing defects. To qualify for a return, a clear video showing the unpacking of the product, highlighting the defect, must be submitted at the time of the return request. Without this evidence, returns will not be processed.
Please note, no returns will be accepted for reasons other than manufacturing defects.
In the unlikely event that the merchandise you ordered is not received in good condition or is damaged/defective. You may return the merchandise unused in its original packaging along with its original tags. You can reach out to us for such requests.
This Special made-to-order pieces are artisanal and crafted using traditional techniques individually. Hence, it may have minor colour variations and anomalities from the image.
Returns are accepted only for products with verified manufacturing defects. To qualify for a return, a clear video showing the unpacking of the product, highlighting the defect, must be submitted at the time of the return request. Without this evidence, returns will not be processed.
Please note, no returns will be accepted for reasons other than manufacturing defects.